G5 Support

Hardware support for clean setups

Get direct assistance with order tracking, hardware compatibility, and our hassle-free return process. Our curation team is here to help.

/ Common Queries

Hardware & Logistics

Clear answers regarding global shipping timelines, power delivery standards, and our hassle-free 14-day hardware return policy to keep your desk clutter-free.

Global Shipping

14-Day Returns

Compatibility Specs

We ship worldwide from our California warehouse. All orders include reliable tracking. Delivery typically takes 3 to 7 business days depending on your region.

If a tool does not meet your aesthetic or tactile standards, return it within 14 days. Hardware must be in original packaging with all braided cables intact.

Every charging hub and mechanical keyboard we stock lists complete power delivery and layout specifications. Review these on the product page before ordering.

Direct Channel

Contact our curation team

Have a specific compatibility question or need help with an active order? Fill out the form and our hardware team will respond within 24 hours.